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Reach out about your order, a product question, or anything else and we'll get back to you as soon as possible.

Support Hours: Mon–Fri, 9AM–5PM EST

Email: support@byrch.com

Frequently asked questions

Can I use this if I have color-treated hair?

Yes. The formula is safe for all hair types, including color-treated hair.

Is this safe for sensitive scalps?

Yes. The formula is designed to be gentle and includes soothing botanicals like licorice root. It's free from harsh chemicals and irritants.

How long until I see results?

Hair takes time. Most people notice visible improvements within 60-90 days of consistent nightly use, though some notice changes sooner. In clinical studies on Densidyl, participants saw visible improvements as early as 60 days. The key is consistency.

Can I use this while pregnant or breastfeeding?

Our formula is designed with clean, gentle, plant-based ingredients and is free from known hormone disruptors. However, we always recommend checking with your healthcare provider before adding any new product to your routine during pregnancy or breastfeeding.

What's the difference between Densidyl and Baicapil?

Both are clinically-studied complexes, but they work differently. Densidyl (from microalgae) focuses on protecting the scalp from environmental and stress-related factors. Baicapil (a botanical blend) supports follicle anchorage and the hair's natural growth phase. Together, they provide comprehensive support for healthier-looking hair.

When should I apply it?

We recommend nightly application. The lightweight formula absorbs quickly without leaving residue, making it ideal for evening use when your body's natural repair processes are most active.